Frequently asked questions

We mainly carry LG appliances, and we also carry Samsung — plus GE and Whirlpool models as they come in.

We specialize in the sale of open-box returns and scratch & dent appliances from stores such as Home Depot and Lowe’s. Both have a 48-hour return policy on major appliances, whatever the reason — wrong size or colour, an impulse buy, and so on — and some of these products pick up dents or scratches on the surface. Therefore we are able to lower our prices and provide additional discounts on top of the current sale price.

All of our appliances have been tested and are in good working condition. Cosmetic defects such as scratches and dents do not affect performance. Our products are 100% functional, with 12 months of warranty.

We offer a free 1-year warranty from CPS, a third-party warranty company, and an extended paid warranty up to 4 years. The extended warranty is very reasonably priced and includes labor and parts (CPS charges a $99 deductible per service request).

The first 30 days are covered by the store, also including labor and parts; the warranty company covers the rest of the term. Since we are a scratch & dent store, if the internal function of the unit has any issue during the first 30 days, the store covers it in full. If the issue is caused by a third party or by the customer, the store charges a $50+ service fee, depending on the situation.

CPS is the same third-party warranty company Lowe’s uses. There is a $99 service fee per case, and the warranty includes labor and parts. CPS will fix it first; if it cannot be fixed, CPS will replace it; if you do not like the replacement, you get money back based on the replacement value.

Customers must register their warranty within 30 days. You will lose the warranty after 30 days without registering.

• The delivery fee is an estimate.
• The delivery fee and any service fee are not refundable once the unit is out for delivery.

• We sell scratch and dent appliances — the 48-hour returns from major department stores — so they are not "brand new" in that sense.
• Each appliance is sold as-is and without the manufacturer warranty; our own 1-year warranty replaces it.
• All scratch and dent appliances will have various cosmetic scratches and dents. Scratches and dents do not stop an item from being in working condition.

• Within 48 hours of delivery, if the product is not working, you can exchange it for another unit or return it. After 48 hours, returns are not accepted.
• Returns carry a 30% restocking fee. Customers are responsible for getting the right specifications of appliance — size, gas or electric and so on — for their purchase. If needed, we can pick up for an additional fee.
• Physical damage or installation damage to the unit caused by the customer cannot be returned.

For pickup customers, if the product is not working, you are responsible for returning the unit to the store to get a refund or exchange. If needed, we can pick up for an additional fee.

726 N Main St, Corona, CA 92878, in North Main Plaza. Monday–Friday 11am–6pm, Saturday and Sunday 11am–5pm. Call (951) 268-6166.